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Cromwell Mint pārdēvēta par Forty-Five Kensington

One of the oldest casino properties operated by Genting has undergone a multi-million- pound refurbishment, which has seen it transformed into a world-class premium gaming venue at the heart of London’s South Kensington Borough. With a renewed emphasis on hospitality, Forty-Five Kensington has seen the property upgraded with a first-class dining facility and new private gaming room.

“For over thirty years, Cromwell Mint had its specific place in the market,” explained Gary Moore, Casino Director of Forty-Five Kensington. “In the 18 months prior to the refurbishment, the sector in which Cromwell Mint was situated had been in decline. This decline wasn’t due to one thing, but a result of many changes which happen in business. Cromwell Mint served a certain customer base, but market trends change and the Kensington area shifted towards a premium player market. In order to maximise our market share of this sector, the opportunity for a refurbishment and rebrand has enabled us to reposition the business and bring a completely new offering. The feedback from the soft openings so far has been incredible.”

Genting nesen ir atjaunojis Westcliff Casino un Luton Casino, taču Forty-Five Kensington atjaunošana nav daļa no viņu kazino īpašuma pilnīgas zīmola kapitālremonta. Cromwell Mint renovācija ir neatkarīga un raksturīga Forty-Five Kensington, kuras zīmols ir saistīts ar kazino pirmsākumiem kā “45 Club” 1960. gados.

Originally a Victorian residential building, the whole venue has been renovated with the casino now boasting a stylish gaming environment overlooking the Natural History Museum. The main gaming floor has been fully refurbished, with a new table configuration. “There is now a theatre-like effect with the hydra e-tables and American roulette tables,” described Moore. “One of the major benefits has been the improved organic flow with more areas against the wall resulting in a fluid and more comfortable experience for our customers.”

Lai gan Londonas kazino tradicionāli paļaujas uz savu vēsturi un dizainu kā savu unikālo pārdošanas punktu, šo ēku mantojums var kļūt par dārgu grūtību pārvarēšanu, mēģinot veikt izmaiņas un pielāgojumus esošajā arhitektūrā. Mūrs paskaidroja: “Mēs varētu darīt zināmus ierobežojumus. Forty-Five Kensington sākotnēji bija dzīvojamā ēka, un mūsu rīcībā esošā telpa netika pareizi izmantota. Kvīnsberijas istabā mēs atradām neticami daudz vietas aiz fasādes, ko gadu gaitā radījuši daudzi uzlabojumi. Kosmosa atgūšana ir bijusi milzīga.

Comprised of four high-end casinos, Forty-Five Kensington sits at the premium end of Genting’s London offering. The casino runs neither an open-door nor membership policy, welcoming guests on business and those holidaying through its warm, inviting and non-intimidating atmosphere. The venue has introduced a high- stakes Queensbury Room for players seeking slightly higher table minimums and maximums alongside a bespoke offering featuring American Roulette, blackjack and baccarat. The Queensbury Room is a captivating and flexible space, featuring a bay window whose natural light gives the room a unique feel that cannot be found elsewhere in Mayfair.

The makeover has seen the e-lounge expanded with 20 slot machines and hydra e-tables. “The whole offer has been radically changed and the e-lounge is part of the identity here,” explained Moore. “Electronic players utilising the hydra e- tables and slot machines didn’t always have the best service. As such, a huge part of the business is now tailored towards offering a dedicated area for these players with the best service in the market. Delivering that has really added value to our business. It is the now the very best environment in which to play electronic games.” The e-lounge’s aesthetic environment and service offering means that food and beverage can be dispensed directly from the kitchen, with a dedicated slots host to offer hospitality.

Forty-Five Kensington tagad ir ideālā vietā, lai konkurētu ar Londonas vadošajiem kazino. "Turpinot virzīties uz priekšu, mārketinga stratēģija vairāk ir izglītības process," skaidroja Mūrs. “Mums vienmēr ir bijusi klientu bāze, kas ir pārvietojusies ar mums. Mums ir jāpalielina izpratne par to, kas mēs esam un ko mēs varam piedāvāt. Būs spēcīgs iekšējais mārketings un rīkoti pasākumi, lai palielinātu izpratni par to, ka mums ir labākais piedāvājums šajā reģionā. Kad cilvēki apmeklē, galvenā reakcija ir bijusi tāda, ka cilvēki ir jutušies gaidīti tā, kā viņi nekad agrāk nav bijuši. Kad cilvēki nāk un atgriežas pie mums, viņi vēlas un atgriežas.